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Pitchero Club

The official South Berkshire Hockey Club app

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Your membership information

By David Badger

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If you are receiving this you have registered correctly and are a member of the club. Good decision!

Now if you have maybe registered and applied for membership a few years ago you may well be assigned to the wrong team or some of your Membership information may be out of date.

If you login and go to the top right/user menu you can select "Membership" to view and update the information we ask of you when you join. You can also change your role here by applying to be added to other teams. Don't worry. You can be in more than once team and we can always remove you from the wrong teams once all squads are settled for the season.

Over time we have made some changes to our Membership information making some fields mandatory and adding new fields. The system will highlight what is missing when you view this information and it takes seconds to update and save.

While you are at it..
In addition to the membership information we ask from you we collect your address, email and phone number. Pitchero has been designed to rightly allow users to control if the club they are a member of can see this information. Some of you may not have ticked the box to allow SBHC officials and volunteers to see and use this information. For some clubs that have a strict communication policy of only using Pitchero Messages this could work, but that would really rely on all of our members using the Pitchero Mobile App, loging into the website regularly, or communicating only via emails sent via Pitchero. For those of us are more comfortable with being contacted by text, or WhatsApp or even a phone call, hiding this information makes running the club very hard. Administrators, team managers, captains and coaches all use this information to contact you.

I would ask everyone to at least review their Membership and contact information options (which are found in the same place I described above) once per year, ideally at the beginning of the season i.e now, to ensure everything is as you want it to be. You are free to hide this information, just understand this could result in you being missed on communications.

This year its particularly important that you each acknowledge our privacy policy. Using an online system like Pitchero has all sorts of benefits to our maintenance and security of your personal information, but we do you need to understand how we share it with volunteers and officials to operate the club.

Thankyou.

Updated 15:24 - 19 May 2019 by David Badger

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